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No. You can check out as a guest in a few steps. Creating an account simply makes things easier next time, since it saves your addresses and lets you follow the status of every order from one page.
We accept the major credit and debit cards. All transactions are processed through an encrypted connection and we never store your card details on our servers.
Get in touch as quickly as you can. If the parcel has not yet been packed we can usually amend or cancel it without any difficulty. Once it has left our warehouse the order can no longer be modified, but you can still return it under the conditions described below.
We ship throughout the United Kingdom and to European Union. If your country does not appear at checkout, write to us: we are expanding our delivery network regularly.
For deliveries within the United Kingdom there is nothing further to pay. For international destinations, any duties or local taxes depend on the rules of the receiving country and are the responsibility of the customer. We complete all customs documentation accurately so that your parcel clears without delay.
You may return unopened, undamaged non-perishable items within fourteen days of delivery. For hygiene and safety reasons, fresh and perishable products cannot be returned unless there is a fault.
Write to us within forty-eight hours of delivery with your order number and a photograph of the item and the packaging. We will replace the product or refund you in full, without asking you to return anything.
Submit a task
Tell us what you are looking for. Whether it is a specific producer, a large order or a product you cannot find, send us the request and we will source it for you.
Send message
Questions about an order, a shipment or a product? Write to us and a real person will reply, usually within one working day.
Trusted experience
Every producer in our catalogue has been visited, tasted and chosen by us. Nothing reaches your table that we would not put on our own.
